Customer Experience Management – Practice What You Preach
Dear Employer - Customer Experience Management has been a hot topic around our company lately. You have been giving us many motivational talks about it, but there is something that would really help...
View ArticleWhat Can Your Business Learn From a Carpet Cleaner?
While I was having my morning coffee and watching the first few minutes of a talk show to start my day, there was a commercial for Modernistic Cleaning. Modernistic Cleaning is a Michigan based...
View ArticleCustomer Service, Core Values, and Leadership – Walk the Walk
Walking the Walk Here’s an excerpt from the action guide Creating a Customer Centric Culture that is soon to be launched. I’m posting this not only to get your feedback, but also because it is the...
View ArticleCustomer Experience Management – Practice What You Preach
Dear Employer – Customer Experience Management has been a hot topic around our company lately. You have been giving us … Read MoreCustomer Experience Management – Practice What You Preach The post...
View ArticleWhat Can Your Business Learn From a Carpet Cleaner?
While I was having my morning coffee and watching the first few minutes of a talk show to start my … Read MoreWhat Can Your Business Learn From a Carpet Cleaner? The post What Can Your Business Learn...
View ArticleCustomer Service, Core Values, and Leadership – Walk the Walk
Here’s an excerpt from the action guide Creating a Customer Centric Culture that is soon to be launched. I’m posting … Read MoreCustomer Service, Core Values, and Leadership – Walk the Walk The post...
View Article
More Pages to Explore .....