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Channel: customer centric culture – Kristina Evey
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Customer Experience Management – Practice What You Preach

Dear Employer - Customer Experience Management has been a hot topic around our company lately.  You have been giving us many motivational talks about it, but there is something that would really help...

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What Can Your Business Learn From a Carpet Cleaner?

While I was having my morning coffee and watching the first few minutes of a talk show to start my day, there was a commercial for Modernistic Cleaning. Modernistic Cleaning is a Michigan based...

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Customer Service, Core Values, and Leadership – Walk the Walk

Walking the Walk Here’s an excerpt from the action guide Creating a Customer Centric Culture that is soon to be launched.  I’m posting this not only to get your feedback, but also because it is the...

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Customer Experience Management – Practice What You Preach

Dear Employer – Customer Experience Management has been a hot topic around our company lately.  You have been giving us … Read MoreCustomer Experience Management – Practice What You Preach The post...

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What Can Your Business Learn From a Carpet Cleaner?

While I was having my morning coffee and watching the first few minutes of a talk show to start my … Read MoreWhat Can Your Business Learn From a Carpet Cleaner? The post What Can Your Business Learn...

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Customer Service, Core Values, and Leadership – Walk the Walk

Here’s an excerpt from the action guide Creating a Customer Centric Culture that is soon to be launched.  I’m posting … Read MoreCustomer Service, Core Values, and Leadership – Walk the Walk The post...

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